Once your order is placed, we process it within 1-2 business days. From there, shipping times depend on your selected method. Standard shipping typically takes 5-7 business days, while express delivery arrives in 2-3 business days.

If you’re ordering internationally, please allow 7-14 business days. You’ll receive a tracking number once your order is on its way!

We want you to love your jewelry, and if you’re not completely satisfied, we’ve got you covered. You can return or exchange your item within 30 days of delivery, provided it’s in its original condition and packaging. However, personalized or custom-made pieces are final sale.

To start a return, visit our Returns Portal or reach out to our support team. Please note that return shipping costs may apply.

Yes! Our jewelry is designed for comfort and is made with hypoallergenic, nickel-free, and lead-free materials.

Whether you’re wearing sterling silver, gold-plated, or stainless steel pieces, you can feel confident knowing they are gentle on sensitive skin. If you have specific metal sensitivities, feel free to contact us—we’d be happy to recommend the best options for you!

Ethical sourcing is at the heart of our brand. We work exclusively with suppliers who follow Fair Trade practices, ensuring fair wages and safe working conditions.

Our gemstones are conflict-free, and we incorporate recycled metals whenever possible to reduce our environmental footprint. Transparency is a priority, and we continually evaluate our processes to uphold the highest ethical standards.

To keep jewelry looking its best, clean it regularly with mild dish soap and warm water, store pieces individually in a dry, soft-lined, dark place to avoid scratches and tarnish, and apply perfumes or lotions before putting on jewelry. Remove jewelry during physical activities, cleaning, or swimming, and have it checked by a professional every six months.